T’s & C’s

UPDATED: 10/08/2016 v1

UPDATED: 11/11/2016 v1.1

UPDATED 06/10/2017 v1.2

UPDATED 18/07/2018 v1.3

Terms and Conditions of Use of Zitonite Pty Ltd T/A Cryptominer

  1. Brief Summary of  T&C’s
Detailed description of goods and/or services
Zitonite Pty Ltd T/A Cryptominer is a business in the  Information Technology industry that markets IT hardware sales and services.
Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1-2 days and delivery confirmed by way of Courier Waybill and booking reference number.

Return and Refunds policy
The provision of goods and services by Zitonite Pty Ltd T/A Cryptominer is subject to availability.  In cases of unavailability, Zitonite Pty Ltd T/A Cryptominerwill refund the client in full within 30 days.  Cancellation of orders by the client will attract a  0% administration fee.
Customer privacy policy

Zitonite Pty Ltd T/A Cryptominer shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa, MasterCard credit cards or by bank transfer into the Zitonite Pty Ltd T/A Cryptominer bank account, the details of which will be provided on request.

The VISA or Mastercard payment option is available via our payment processor Paygate on request only and all orders being paid in this method will need to pay an extra 3% transaction fee of the total value of the order/payment.

Credit card acquiring and security

Credit card transactions will be acquired for Zitonite Pty Ltd T/A Cryptominer via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa.  PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.  Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Zitonite Pty Ltd T/A Cryptominer separately from card details which are entered by the client on PayGate’s secure site.  For more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Responsibility

Zitonite Pty Ltd T/A Cryptominer takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile

This website is governed by the laws of South Africa and Zitonite Pty Ltd T/A Cryptominer chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Zitonite Pty Ltd T/A Cryptominer may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Private Company Zitonite Pty Ltd based in South Africa trading as Cryptominer and with registration number 2015/369504/07.

 

Zitonite Pty Ltd T/A Cryptominer

Support : support@cryptominer.co.za

Support:  (021) 558 2481

 

Acceptance The Use Of Zitonite Pty Ltd T/A Cryptominer Terms and Condition

Your access to and use of Zitonite Pty Ltd T/A Cryptominer is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2  Advice

The contents of Zitonite Pty Ltd T/A Cryptominer website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3  Change of Use

Zitonite Pty Ltd T/A Cryptominer reserves the right to:
3.1  change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Zitonite Pty Ltd T/A Cryptominer shall not be liable to you for any such change or removal and.
3.2  change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. 

4  Links to Third Party Websites

Zitonite Pty Ltd T/A Cryptominer Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5  Copyright

5.1  All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Zitonite Pty Ltd T/A Cryptominer or otherwise used by Zitonite Pty Ltd T/A Cryptominer as permitted by law.
5.2  In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6  Disclaimers and Limitation of Liability

6.1  The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

6.2  To the extent permitted by law, Zitonite Pty Ltd T/A Cryptominer will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.

6.3  Zitonite Pty Ltd T/A Cryptominer makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4  Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Zitonite Pty Ltd T/A Cryptominer for death or personal injury as a result of the negligence of Zitonite Pty Ltd T/A Cryptominer or that of its employees or agents.

 

7  Indemnity

You agree to indemnify and hold Zitonite Pty Ltd T/A Cryptominer and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Zitonite Pty Ltd T/A Cryptominer arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8  Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9  Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of South Africa and you hereby submit to the exclusive jurisdiction of the South African courts.

Delivery Information

Most items listed on this website are not held in stock at our premises (unless otherwise stated) and are rather ordered from various suppliers as orders are placed. While we constantly update the site’s prices and product stock levels based on information from our suppliers, it is recommended that you wait for an email or phone-call from us before making payment for any orders placed on the website. We will also give you an estimated delivery time. Certain items such as fully-assembled PCs may have a slightly longer lead-time (due to the fact that they’ll need to be assembled and tested). Should any item not be in stock with our suppliers, we will contact you to suggest a substitute product. At this point, you may accept the substitute, place the item on backorder or cancel the item from your order.

Once the order has been confirmed, you can make payment via EFT or cash deposit. You may also make payment in Bitcoin, Ethereum or Zcash.  These are the only payment methods that we accept currently with manual card payments on request. Orders will be placed with our suppliers once proof of payment has been received and shipped once the payment reflects in our bank account.

Payment must take place within 48 hours of placing the order or we may cancel it or update it if pricing has changed.

Delivery Options:

  • Door-to-door Courier (Via The courier Guy):

NOTE: Door-to-door Couriers do not deliver to PO Boxes. Please provide a Street Address at checkout.

Your order will be delivered directly to your door. We use flat rates for shipping.

 

Collection from Zitonite Pty Ltd T/A Cryptominer’s Offices:
Clients may also collect their purchases directly from Zitonite Pty Ltd T/A Cryptominer Computers in Monte Vista Cape Tow. There may be a waiting period of 1-3 business days after placing the order, before you can collect. Please email us beforehand if you’d like to arrange a pickup. We will inform you via email once your order has arrived.

 

How long will delivery take?
Typically, we’ll get the courier to collect your order within 24 hours (provided that you pay into the correct bank account FNB to FNB). Typically 1 – 3 business days.

Note: Overnight shipping is scheduled for overnight from the day that we ship and not overnight from the day of order. We therefore recommend the flat rate option 24-72 Hours.

If you’re not in one of the major centres delivery may take 1 or 2 days longer than the above specified times. All packages are fully trackable and tracking numbers will be provided once your order has been shipped.

What happens if I don’t receive my order?
All orders that are sent via The Courier Guy are guaranteed to be delivered. If your order is lost, damaged or stolen, we will either send you a replacement order or we will refund the full order to you. It’s at our sole discretion to choose whether to replace or refund the order. This is a fantastic service that we feel is absolutely essential to provide peace-of-mind to our customers.

If any parcel delivered by our couriers appears to be damaged, please be sure to verify both the contents and condition of the consignment in the prescence of the courier driver. Phone us immediately if any product is damaged or missing. Liability for any shipments sent from us ends with the obtainment of a clean signature from the consignee upon delivery of the goods.

Returns Policy

Returns:
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.

Should an opened product be returned, a 25% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, Zitonite Pty Ltd T/A Cryptominer reserves the right, at its sole discretion to levy an additional fee.

Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.

All products being shipped back to Zitonite Pty Ltd T/A Cryptominer should be carefully packed in protective materials where necessary. The package should have the order number and return address clearly marked. Should a product be damaged while being shipped to our offices; Zitonite Pty Ltd T/A Cryptominer Computers will not be liable for the damages. It is recommended to insure any items that you send to us.

Policy for ASIC Miners such as Bitmain Antminers 

All ASIC miner sales are FINAL and no refunds or credit will issued in any way or form. Any ASIC miner purchase will be seen as a special import. This special import will only be supplied to the client on a per order basis and in turn will not be viable for a refund once payment has been made.  We urge you to consider all possible implications or complications BEFORE placing any orders for ASIC miners. Zitonite Pty Ltd will not be held liable for any loss or damages of ANY kind.

Replacements:
All products sold by Zitonite Pty Ltd T/A Cryptominer are covered by the manufacturer’s original warranty, which is at least 1 year from the date of order, unless otherwise stated. Some products have longer manufacturer warranties, and we honour these warranties as well.

Should you have a faulty item, contact us and we’ll assist you by providing you with the details for the return process. In this case, the customer will be responsible for arranging delivery of the faulty item back to Zitonite Pty Ltd T/A Cryptominer, but Zitonite Pty Ltd T/A Cryptominer will cover the return shipping costs back to the customer.

In the unlikely event that a product sold by Zitonite Pty Ltd T/A Cryptominer is DOA (Dead on arrival) or becomes faulty within 30 days of the delivery date, we will arrange for a courier to collect the item from you and will cover the shipping costs both ways

Warranty Replacement process, known as RMA, can take a long period of time to process based on the supplier stock levels. Please note that supplier or manufacturer may void warranty on items at their own discretion. Zitonite Pty Ltd T/A Cryptominer will NOT accept responsibility for warranty that has been void by the supplier or manufacturer for any reason whatsoever.

 

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders via email.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date.

 

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